Shipping Terms
At Book Eddie, we aim to get your order packed and posted as quickly as possible so you can start protecting your favourite paperbacks without delay.
Processing Time
All orders are typically shipped within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons (Christmas, promotions, or new product launches), dispatch may take slightly longer — but we always work to keep things moving quickly.
Shipping Within Australia
We ship Australia-wide using reliable postal and courier services.
Shipping rates are calculated at checkout based on your location and shipping method.
Estimated delivery times:
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Standard Shipping: 3–8 business days
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Express Shipping: 1–3 business days
A shipping confirmation email will be sent once your order is on its way. Tracking information will be provided when available.
International Shipping
International shipping availability and rates will be shown at checkout.
Please note that international orders may incur customs delays or import duties depending on your country’s regulations.
Lost, Delayed, or Damaged Parcels
If your parcel hasn’t arrived within the estimated timeframe, or if it arrives damaged, please contact us at [your email].
We may lodge an investigation with the carrier if required.
Address Changes
If you entered the wrong shipping address, please contact us immediately.
We can update your address only if the order has not yet been shipped.
Order & Tracking Updates
You will receive:
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Order confirmation email when your purchase is made
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Shipping confirmation once dispatched
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Tracking details when available
Returns
For full information on how to return an item, please see our Returns & Refunds Policy.